{"id":7709,"date":"2026-08-04T16:17:59","date_gmt":"2026-08-04T16:17:59","guid":{"rendered":"https:\/\/www.keybps.net\/?page_id=7709"},"modified":"2026-08-04T16:17:59","modified_gmt":"2026-08-04T16:17:59","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.keybps.net\/en\/privacy-policy","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<h1>PRIVACY POLICY<\/h1>\n<p><strong>Effective Date: August 4, 2026<\/strong><\/p>\n<p>Key Business Process Solution S.A. de C.V. (\u201cKeyBPS,\u201d \u201cwe,\u201d \u201cus,\u201d or \u201cour\u201d) respects your privacy and is committed to protecting your personal information.<\/p>\n<p>This Privacy Policy explains how KeyBPS collects, uses, discloses, retains, and protects personal information when you visit our website at <strong><a href=\"http:\/\/www.keybps.net\/\">www.keybps.net<\/a><\/strong>, including the Key Visitor landing page intended for businesses in Texas and elsewhere in the United States, or when you request information, contact us, or submit a request for a product demonstration.<\/p>\n<h2>1. SCOPE OF THIS PRIVACY POLICY<\/h2>\n<p>This Privacy Policy applies to personal information collected directly by KeyBPS through:<\/p>\n<ul>\n<li>Our website and landing pages.<\/li>\n<li>Contact and demonstration-request forms.<\/li>\n<li>Email and telephone communications.<\/li>\n<li>Advertising and marketing activities.<\/li>\n<li>Business meetings, demonstrations, events, and commercial interactions.<\/li>\n<\/ul>\n<p>This Privacy Policy applies to information KeyBPS processes for its own business and marketing purposes.<\/p>\n<p>It does not apply to personal information processed through a KeyBPS software product solely on behalf of one of our customers. In those circumstances, the customer determines the purposes and means of processing and its own privacy policy or notice applies.<\/p>\n<p>Our website, products, and services are intended for businesses and business professionals.<\/p>\n<h2>2. PERSONAL INFORMATION WE COLLECT<\/h2>\n<h3>Information You Provide Directly<\/h3>\n<p>When you complete a form, request a demonstration, contact us, or otherwise interact with KeyBPS, we may collect:<\/p>\n<ul>\n<li>Full name.<\/li>\n<li>Company or organization.<\/li>\n<li>Job title or professional role.<\/li>\n<li>Work email address.<\/li>\n<li>Telephone number.<\/li>\n<li>Industry or business sector.<\/li>\n<li>Business location.<\/li>\n<li>Information about your company\u2019s visitor-management needs.<\/li>\n<li>The content of your request, question, message, or other communication.<\/li>\n<li>Any other information you voluntarily provide.<\/li>\n<\/ul>\n<p>Please do not submit sensitive personal information through our general contact or demonstration-request forms.<\/p>\n<h3>Information Collected Automatically<\/h3>\n<p>When you visit our website or landing pages, certain technical information may be collected automatically, including:<\/p>\n<ul>\n<li>Internet Protocol address.<\/li>\n<li>Browser type and version.<\/li>\n<li>Device type and operating system.<\/li>\n<li>Language settings.<\/li>\n<li>Approximate location derived from an IP address.<\/li>\n<li>Referring website, advertisement, or campaign.<\/li>\n<li>Pages viewed and links selected.<\/li>\n<li>Date, time, and duration of the visit.<\/li>\n<li>Interactions with forms, buttons, and website features.<\/li>\n<li>Cookie identifiers and similar technical information.<\/li>\n<\/ul>\n<h3>Information Obtained from Other Sources<\/h3>\n<p>We may receive business contact information from:<\/p>\n<ul>\n<li>Event or trade-show organizers.<\/li>\n<li>Authorized business partners, distributors, or integrators.<\/li>\n<li>Publicly available business sources.<\/li>\n<li>Advertising or analytics services.<\/li>\n<li>Individuals or organizations that refer a potential customer to KeyBPS.<\/li>\n<\/ul>\n<p>We use information obtained from these sources only for legitimate business purposes and as permitted by applicable law.<\/p>\n<h2>3. HOW WE USE PERSONAL INFORMATION<\/h2>\n<p>KeyBPS may use personal information to:<\/p>\n<ul>\n<li>Respond to questions, messages, and requests.<\/li>\n<li>Contact you regarding a demonstration or information request.<\/li>\n<li>Schedule and provide product demonstrations.<\/li>\n<li>Provide information about Key Visitor and other KeyBPS products or services.<\/li>\n<li>Understand your company\u2019s visitor-management requirements.<\/li>\n<li>Prepare quotations, proposals, or other commercial information.<\/li>\n<li>Manage prospective and existing customer relationships.<\/li>\n<li>Provide customer service, training, documentation, or technical support.<\/li>\n<li>Organize business meetings, webinars, demonstrations, and events.<\/li>\n<li>Send communications concerning an active request, account, service, or business relationship.<\/li>\n<li>Send marketing communications when permitted by applicable law.<\/li>\n<li>Measure website activity and advertising campaign performance.<\/li>\n<li>Determine how visitors reach and interact with our landing pages.<\/li>\n<li>Improve our website, products, services, communications, and user experience.<\/li>\n<li>Maintain the security and proper operation of our website.<\/li>\n<li>Detect and prevent fraud, misuse, unauthorized access, spam, or security incidents.<\/li>\n<li>Maintain business, legal, accounting, and compliance records.<\/li>\n<li>Establish, exercise, or defend legal rights.<\/li>\n<li>Comply with applicable contractual, legal, tax, accounting, and regulatory obligations.<\/li>\n<li>Carry out another purpose disclosed at the time the information is collected or authorized by you.<\/li>\n<\/ul>\n<p>When you submit a demonstration or contact form, KeyBPS may use the information provided to respond to that request and conduct the necessary commercial follow-up.<\/p>\n<h2>4. COOKIES AND SIMILAR TECHNOLOGIES<\/h2>\n<p>Our website and the service providers supporting it may use cookies, pixels, tags, local storage, and similar technologies.<\/p>\n<p>Depending on the technologies enabled on the website, these may include:<\/p>\n<ul>\n<li><strong>Essential technologies:<\/strong> Required to operate, secure, and maintain the website and its forms.<\/li>\n<li><strong>Functional technologies:<\/strong> Used to remember preferences and improve website functionality.<\/li>\n<li><strong>Analytics technologies:<\/strong> Used to understand how visitors use the website and measure its performance.<\/li>\n<li><strong>Advertising technologies:<\/strong> Used to attribute visits or form submissions to advertising campaigns and measure advertising performance.<\/li>\n<\/ul>\n<p>You may manage non-essential cookies through any cookie settings provided on our website and through your browser settings.<\/p>\n<p>Disabling certain cookies may affect the operation or functionality of some website features.<\/p>\n<p>Where required by applicable law, we will request permission before using non-essential cookies or similar technologies.<\/p>\n<p>Some browsers or devices may transmit privacy preference signals. When applicable law requires KeyBPS to recognize a supported universal opt-out mechanism, we will process that signal as required.<\/p>\n<h2>5. HOW WE DISCLOSE PERSONAL INFORMATION<\/h2>\n<p>KeyBPS may disclose personal information when reasonably necessary to the following categories of recipients:<\/p>\n<ul>\n<li>Providers that host, maintain, secure, or support our website.<\/li>\n<li>Providers that process website forms or business communications.<\/li>\n<li>Customer relationship management and cloud-service providers.<\/li>\n<li>Email, telephone, and communication-service providers.<\/li>\n<li>Analytics and advertising-service providers.<\/li>\n<li>Information-security and fraud-prevention providers.<\/li>\n<li>Authorized KeyBPS personnel, affiliates, and related entities.<\/li>\n<li>Authorized distributors, integrators, or business partners when necessary to respond to or fulfill a request.<\/li>\n<li>Event organizers or service providers involved in a meeting, demonstration, webinar, or business event.<\/li>\n<li>Accountants, auditors, insurers, attorneys, and other professional advisers.<\/li>\n<li>Courts, regulators, law-enforcement agencies, or government authorities when disclosure is required or permitted by law.<\/li>\n<li>A buyer, successor, investor, or other relevant party in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.<\/li>\n<\/ul>\n<p>When service providers process personal information on our behalf, they are expected to use it only to provide the applicable services and in accordance with appropriate contractual obligations.<\/p>\n<h2>6. TARGETED ADVERTISING AND PRIVACY CHOICES<\/h2>\n<p>Certain advertising technologies may process online identifiers, browsing activity, advertising-source information, and website interactions to measure campaigns or support advertising activities.<\/p>\n<p>Under certain U.S. state privacy laws, some advertising-related disclosures or processing activities may be considered targeted advertising or a sale of personal information, even when personal information is not exchanged directly for money.<\/p>\n<p>Where applicable, you may request to opt out of eligible advertising-related processing by:<\/p>\n<ul>\n<li>Using the cookie settings provided on our website, when available.<\/li>\n<li>Emailing <strong><a href=\"mailto:derechos.privacidad@keybps.com\">derechos.privacidad@keybps.com<\/a><\/strong> with the subject line <strong>\u201cOpt-Out Request.\u201d<\/strong><\/li>\n<li>Using a supported universal opt-out preference signal when required by applicable law.<\/li>\n<\/ul>\n<p>KeyBPS does not use information collected through the demonstration-request form to make automated decisions that produce legal or similarly significant effects concerning an individual.<\/p>\n<h2>7. DATA RETENTION<\/h2>\n<p>KeyBPS retains personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.<\/p>\n<p>The applicable retention period may depend on:<\/p>\n<ul>\n<li>The type of information collected.<\/li>\n<li>The purpose for which it was collected.<\/li>\n<li>Whether you become a prospective or existing customer.<\/li>\n<li>The duration of our business or contractual relationship.<\/li>\n<li>The need to respond to requests or maintain business records.<\/li>\n<li>Security and fraud-prevention requirements.<\/li>\n<li>Applicable legal, tax, accounting, and regulatory obligations.<\/li>\n<li>The need to resolve disputes or enforce agreements.<\/li>\n<\/ul>\n<p>When personal information is no longer reasonably necessary, KeyBPS may delete, anonymize, or securely dispose of it.<\/p>\n<p>We may retain aggregated or deidentified information when it can no longer reasonably be associated with an identifiable individual.<\/p>\n<h2>8. DATA SECURITY<\/h2>\n<p>KeyBPS uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, destruction, or disclosure.<\/p>\n<p>These safeguards may include access controls, security procedures, monitoring, contractual protections, and appropriate technical measures.<\/p>\n<p>However, no method of transmission over the Internet or electronic storage is completely secure. Consequently, KeyBPS cannot guarantee the absolute security of personal information.<\/p>\n<h2>9. INTERNATIONAL DATA TRANSFERS<\/h2>\n<p>KeyBPS is established in Mexico.<\/p>\n<p>Personal information collected from visitors in Texas or elsewhere in the United States may be accessed, processed, or stored in Mexico, the United States, or another country in which our service providers operate.<\/p>\n<p>Privacy and data-protection laws in those countries may differ from the laws in your place of residence. Where required by applicable law, KeyBPS uses appropriate measures to protect personal information transferred internationally.<\/p>\n<h2>10. U.S. PRIVACY RIGHTS<\/h2>\n<p>Depending on your state of residence, the nature of your interaction with KeyBPS, and any applicable legal limitations or exemptions, you may have the right to:<\/p>\n<ul>\n<li>Confirm whether KeyBPS processes your personal information.<\/li>\n<li>Access personal information held about you.<\/li>\n<li>Correct inaccurate personal information.<\/li>\n<li>Request deletion of personal information provided by or obtained about you.<\/li>\n<li>Obtain a portable copy of certain personal information.<\/li>\n<li>Opt out of the sale of personal information, where applicable.<\/li>\n<li>Opt out of targeted advertising, where applicable.<\/li>\n<li>Opt out of certain forms of profiling, where applicable.<\/li>\n<li>Appeal a decision concerning a privacy request.<\/li>\n<li>Exercise applicable privacy rights without unlawful discrimination or retaliation.<\/li>\n<\/ul>\n<p>The availability of a particular right depends on the law applicable to the request. Some information collected in a business, employment, or commercial context may be subject to legal exemptions.<\/p>\n<p>KeyBPS will review privacy requests and respond as required by applicable law.<\/p>\n<h3>How to Submit a Privacy Request<\/h3>\n<p>You may submit a privacy request by:<\/p>\n<ul>\n<li>Emailing <strong><a href=\"mailto:derechos.privacidad@keybps.com\">derechos.privacidad@keybps.com<\/a><\/strong>.<\/li>\n<li>Calling <strong>+52 55 2487 3000<\/strong>.<\/li>\n<\/ul>\n<p>Please use <strong>\u201cU.S. Privacy Request\u201d<\/strong> as the email subject and describe the right you wish to exercise.<\/p>\n<p>KeyBPS may request information reasonably necessary to verify your identity and prevent unauthorized access to or disclosure of personal information. Information collected for verification will be used only to process and respond to the request.<\/p>\n<p>Where permitted by applicable law, an authorized agent may submit a request on your behalf. KeyBPS may require evidence of the agent\u2019s authorization and may ask you to verify your identity directly.<\/p>\n<p>We will respond within the period required by applicable law.<\/p>\n<p>If KeyBPS denies your request, you may appeal the decision by replying to our response and clearly stating that you wish to appeal. We will review and respond to the appeal as required by applicable law.<\/p>\n<p>When applicable, Texas residents may submit a privacy complaint to the Texas Attorney General after completing the applicable appeal process with KeyBPS.<\/p>\n<h2>11. MARKETING COMMUNICATIONS<\/h2>\n<p>You may unsubscribe from promotional emails at any time by:<\/p>\n<ul>\n<li>Selecting the unsubscribe link included in the message, when available.<\/li>\n<li>Emailing <strong><a href=\"mailto:derechos.privacidad@keybps.com\">derechos.privacidad@keybps.com<\/a><\/strong>.<\/li>\n<\/ul>\n<p>Opting out of promotional communications does not prevent KeyBPS from sending non-promotional communications related to:<\/p>\n<ul>\n<li>An active inquiry or demonstration request.<\/li>\n<li>A quotation or commercial proposal.<\/li>\n<li>An account, transaction, product, or service.<\/li>\n<li>Customer service, training, or technical support.<\/li>\n<li>Security or service-related updates.<\/li>\n<li>An existing business relationship.<\/li>\n<\/ul>\n<h2>12. THIRD-PARTY WEBSITES AND SERVICES<\/h2>\n<p>Our website may contain links to, or content provided by, third-party websites, applications, or services.<\/p>\n<p>Those third parties may collect personal information directly from you and process it according to their own privacy policies and practices.<\/p>\n<p>KeyBPS does not control and is not responsible for the privacy or security practices of independent third parties. We recommend reviewing their privacy notices before providing them with personal information.<\/p>\n<h2>13. PRIVACY OF MINORS<\/h2>\n<p>Our website, products, and services are intended for businesses and business professionals. They are not directed to individuals under 18 years of age.<\/p>\n<p>KeyBPS does not knowingly collect personal information from individuals under 18 through its general website or demonstration-request forms.<\/p>\n<p>If we learn that an individual under 18 has submitted personal information through one of these forms, we will take reasonable steps to review and delete it when appropriate.<\/p>\n<p>If you believe an individual under 18 has provided personal information to KeyBPS, please contact us at <strong><a href=\"mailto:derechos.privacidad@keybps.com\">derechos.privacidad@keybps.com<\/a><\/strong>.<\/p>\n<h2>14. CHANGES TO THIS PRIVACY POLICY<\/h2>\n<p>KeyBPS may update this Privacy Policy to reflect changes in its website, products, services, technologies, privacy practices, or applicable law.<\/p>\n<p>The updated version will be published on our website, and the Effective Date shown at the beginning of this Privacy Policy will be revised.<\/p>\n<p>Where required by applicable law, KeyBPS may provide additional notice of material changes.<\/p>\n<h2>15. CONTACT US<\/h2>\n<p>If you have questions about this Privacy Policy, KeyBPS\u2019s handling of personal information, or wish to exercise an applicable privacy right, please contact us:<\/p>\n<p><strong>Key Business Process Solution S.A. de C.V.<\/strong><\/p>\n<p>Av. Gustavo Baz Prada 221<br \/>\nHacienda de Echegaray, C.P. 53300<br \/>\nNaucalpan, State of Mexico, Mexico<\/p>\n<p><strong>Telephone:<\/strong> +52 55 2487 3000<br \/>\n<strong>Email:<\/strong> <a href=\"mailto:derechos.privacidad@keybps.com\">derechos.privacidad@keybps.com<\/a><\/p>\n<p><strong>Privacy Assistance Hours:<\/strong><br \/>\nMonday through Friday, from 9:00 a.m. to 6:00 p.m. (Mexico City time).<\/p>\n<pre class=\"cm-content q9tKkq_readonly m-0\"><code>\r\n<\/code><\/pre>\n","protected":false},"excerpt":{"rendered":"<p>PRIVACY POLICY Effective Date: August 4, 2026 Key Business Process  [&#8230;]<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7709","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.keybps.net\/en\/wp-json\/wp\/v2\/pages\/7709","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.keybps.net\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.keybps.net\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.keybps.net\/en\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.keybps.net\/en\/wp-json\/wp\/v2\/comments?post=7709"}],"version-history":[{"count":1,"href":"https:\/\/www.keybps.net\/en\/wp-json\/wp\/v2\/pages\/7709\/revisions"}],"predecessor-version":[{"id":7710,"href":"https:\/\/www.keybps.net\/en\/wp-json\/wp\/v2\/pages\/7709\/revisions\/7710"}],"wp:attachment":[{"href":"https:\/\/www.keybps.net\/en\/wp-json\/wp\/v2\/media?parent=7709"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}